How to Withdraw Money From Online Casinos? [Guide]

How to Withdraw Money From Online Casinos

How to withdraw money from online casinos is an important task. After all, you have played at the casino, slot games or bingo or live casino, and when you have won some cash you are eager to draw out your winnings easily.

In this Guide, you will learn how to withdraw money from online casinos swiftly without any hassle.

Withdraw Money From Online Casino – Check Withdrawal Options and Time

Withdrawal options and time frame
Withdrawal options and time frame

Before you start the process of withdrawing money from online casinos you need to check the withdrawal options and the time it takes to process

Following are the withdrawal options that you will come to find at South African online casinos.

BitcoinEWalletsCredit CardsEcopayzWire Transfer
Min. Withdrawal: R1000 
Time: Instant; 48-72 hours
Fees: None
Neteller & Skrill
Min Withdrawal: R100
Time: 3 Working days
Fees: Applicable
Min Withdrawal: R100
Time: 5 Working days
Fees: None
Min Withdrawal: R500
Time: Instant; 48-72 Hours
Fees: Applicable
Min Withdrawal: R1500
Time: 20 Working Days
Fees: Applicable

The withdrawal limit varies from one real money casino to another. So check with the online casino where you play games and wish to make a withdraw.

Some withdrawal methods as well as at online casinos there is certain amount of fee involved say for example Punt Casino charges R100 as withdrawal fee.

Therefore select the payment option that is most suitable for your requirements.

Also ensure that the site supports transactions in South African rands to avoid conversion fees.

Learn how to make a withdrawal at Springbok Casino

Verify Your Documents

Verify documents for withdrawal
Verify documents for withdrawal

Before you make a withdrawal, online casinos want to verify your documents to check that the money goes into the right hands.

Following are the main documents needed for verification of players before you can make a withdrawal:

Proof of IdentityProof of Address
Drivers License or Passport with your PhotoAny Utility Bill for example: bank statement or electricity bill.

You can also be asked income proof documents at some casinos like Goldrush online casinos to verify your income status before you play the games in real time.

You need to send all the verification documents to the customer support by email at the online casino you wish to make a withdrawal.

Remember the documents should be valid and not expired when it comes to how to withdraw money from online casinos.

How to Withdraw Money From Online Casinos?

Initiate withdrawal
Initiate withdrawal

Initiate your Withdrawal

  • Now that your account is verified and you want to get back your winnings, simply go to the cashier after you have logged in your online casino where you wish to make a withdrawal.
  • Select the withdrawal mode > enter the amount of withdrawal > and start the process.
  • You have initiated the withdrawal request with the casino cashier.
  • You will now wait for the payment to receive at the destination that you have opted for money to receive.
  • In case it gets delayed you need to contact the customer support at the casino.

In few online casinos you will be emailed a Deposit Acceptance Agreement within 48 hours of opting to withdraw your winnings. You need to complete, sign and then return the agreement in order for the transaction to be processed.

Tips for fast withdrawal

  • Play at legit online casinos that accept even mobile payments. Scam and fake casinos either offer no withdrawals or process payout very slow.
  • Select the Instant withdrawal option.
  • Always verify your documents at the online casinos. As most of the withdrawals are late due to non verification of player’s documents.
  • You need to complete the wagering requirement for the game you play to get your withdrawals on time.
  • Wagering means you need to wager the sum of amount mentioned in bonuses in order to withdraw your winnings. Each bet you make counts towards converting the total playthrough amount. Once the wagering amount reaches zero, your balance will convert into a withdrawable balance.
  • Withdrawal requests are processed in two full working days excluding the day they were requested, weekends and public holidays. So initiate withdrawal on Mondays is best.


When considering how to withdraw money at online casinos, you need to understand the rules of withdrawals and casino policies. This include the withdrawal methods, time frame and verification of your documents.

Once all done you can easily make a withdrawal and get back your winnings on time. Remember to play at legit licensed and well regulated online casino for hassle free withdrawals.


Q1. How to withdraw money at online casinos?

Navigate to the “Cashier” button on the screen’s top-right corner. Choose the “Withdraw” option on the left side of the Cashier menu. Input the withdrawal amount and pick your payout method, then click “Withdraw” and get your wins on time.

Q2. My withdrawal has already been processed, but why it’s still not in my bank account?

You need to take into consideration that your bank or method of withdrawal may have its own timeframe in receiving a bank wire. It generally takes 48 hours to reflect on your bank account.

Q3. Why did I get less than what I withdraw?

There might be couple of reasons why you got less what amount you input for withdraw. That can be max cashout limits, associated withdrawal fee etc.

Q4. What if I have trouble in withdrawing money?

You can contact the online casino support for any issue you face in withdrawing money.

Q5. What if the online casino doesn’t pay back my wins?

If the online casino doesn’t pay back your wins, first contact help support. If they don’t listen then advertise your problem in gaming forums and seek for legal help.

About the author

Kamal Kaur